We inform consumers as follows about their right of withdrawal 

Withdrawal information

Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods.
To exercise your right of withdrawal, you must inform us
Fördertechnik Werl GmbH
Am Maifeld 4
59457 Werl
Werl, Germany
Phone: +492292 - 91290331
Email: info@foerdertechnik-werl.de
of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by postal mail or email). You can use the attached template withdrawal form, but this is not mandatory.
To meet the time limit for withdrawal, it is sufficient for you to send your notice of exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal
If you withdraw from this contract, we shall refund to you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we receive notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We may refuse to refund you for goods which, due to their nature, can normally be returned by mail (including parcel services) until we have received the goods back or until you have provided proof that you have shipped the goods to us, whichever is earlier.
You must send goods which, due to their nature, can normally be returned by mail (including parcel services) immediately and in any case within fourteen days of the day on which you notify us of the cancellation of this contract at the latest to
Fördertechnik Werl GmbH
Am Maifeld 4
59457 Werl
Germany
or hand them over to us. The time limit is met if you dispatch the goods before the period of fourteen days has expired. You shall bear the direct costs of returning the goods.
We will collect the goods if they cannot be returned normally by mail (including parcel services) due to their nature. You bear the direct costs of returning the goods. The costs are estimated at a maximum of around EUR 100.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing their condition, properties and functionality.
Notice for consumers
In accordance with Section 312g (2) No. 1 BGB, the right of withdrawal does not apply in particular to distance contracts
- for the delivery of goods which are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly customised to the personal needs of the consumer.

Template withdrawal form 

(If you wish to withdraw from the contract, please complete and send this form back to us.)

–  To

Fördertechnik Werl GmbH
Am Maifeld 4
59457 Werl
Germany
Email: info@foerdertechnik-werl.de

– I/We (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods
(__________________________________________)

– Ordered on __________ / received on __________

– Name of consumer(s) ____________________

– Address of the consumer(s) ____________________

– Signature of the consumer(s) (only for paper-based communication)

     ________________________

– Date

     ________________________

(*) Cross out as appropriate.